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Please answer the following standard questions to assist us in solving your
technical problem. Please leave any field blank that you are unsure of or is
not applicable.
Note: fields marked with an * are mandatory
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| 1. What is your Name? |
* |
| 2. What is your Email Address? |
* |
| 3. What is your Phone Number? (Please also include area code) |
* |
| 4. Where are you accessing this website from? |
*
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| 5. What system are you operating on? (e.g. Windows, Mac, Linux) |
* |
6. What version of the system are you using? (e.g. 98/ME/2000/
XP Home/XP Pro, OS 9/OS X) |
* |
| 7. What Browser are you using to browse the Internet? (e.g. Internet Explorer [IE], Netscape [NS], Safari, Mozilla, Opera) |
* |
| 8. What version of Browser are you using? (e.g. IE 5.5, IE 6, NS 7.1) |
* |
| 9. When was the last time you deleted your Temporary Internet Files (i.e. cleared you Cache)? |
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| 10. Do you have Javascript enabled? |
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| 11. Do you have Cookies enabled? |
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| 12. Do you have a Firewall installed? |
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| 13. What type of Firewall are you running? (e.g. Nortons 2002/2003, ZoneAlarm 4, XP Firewall) |
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| 14. Who is your Internet Service Provider? (e.g. Telstra Bigpond, OzEmail, Optus) |
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| 15. What type of connection do you have? |
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| 16. Do you have a Proxy Server set up? |
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Additional Comments:
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